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Thought Leadership for The Future of Work

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Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 9

April 24, 2020 by Karen Jaw-Madson Leave a Comment

aNewHR curates the most thought-provoking recent articles about the Future of Work 

As this global pandemic continues, it’s clear there are and will continue to be massive implications everywhere–including with the Future of Work. Now more than ever we need to be more intentional about shaping our collective future for the better. As human behavior tends to be, much of the narrative is driven by negativity and fear. Both are necessary for survival albeit in healthier doses. They can, however, run rampant and repetitive. aNewHR will endeavor to curate what only provokes new thinking when it comes to the Future of Work. Here are this week’s picks: 

  1. The Future of Work: The importance of leadership (video)
  2. How the Passion Economy Is Redefining Work (a1z podcast)
  3. How futurists think we will be working after the coronavirus pandemic is over (Australia’s ABC News)
  4. Covid-19 crisis will alter the future of work forever, say experts (Free Press Journal)
  5. Breaking Rules And Changing Mindsets: Future Of Work Leaders Discuss How Positive Changes Made Today Can Lead To Lasting Change Tomorrow (via Forbes)
  6. How the Coronavirus Crisis Is Redefining Jobs (Harvard Business Review)
  7. The Future Of Work Starts Now (Forrester)

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson, Uncategorized

FUTURE FRIDAY DISPATCH NO. 8

April 17, 2020 by Karen Jaw-Madson

aNewHR curates the most thought-provoking recent articles about the Future of Work 

As this global pandemic continues, it’s clear there are and will continue to be massive implications everywhere–including with the Future of Work. Now more than ever we need to be more intentional about shaping our collective future for the better. As human behavior tends to be, much of the narrative is driven by negativity and fear. Both are necessary for survival albeit in healthier doses. They can, however, run rampant and repetitive. aNewHR will endeavor to curate what only provokes new thinking when it comes to the Future of Work. Here are this week’s picks: 

  1. On Enterprise Irregulars: How Do Future of Work Companies Perform in a Crisis
  2. Face the Future of Work by Examining Your Culture First via Gallup 
  3. The retail & hospitality industry and COVID-19: Prepare for the future of work, from Retail Dive 
  4. The Coronavirus Is Creating An Inflection Point In The Future Of Work via Forbes
  5. Mapping “The Future of Work” Startup & Investor Ecosystem, on Medium

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 7

April 10, 2020 by Karen Jaw-Madson Leave a Comment

aNewHR curates the most thought-provoking recent articles about the Future of Work 

As this global pandemic continues, it’s clear there are and will continue to be massive implications everywhere–including with the Future of Work. Now more than ever we need to be more intentional about shaping our collective future for the better. As human behavior tends to be, much of the narrative is driven by negativity and fear. Both are necessary for survival albeit in healthier doses. They can, however, run rampant and repetitive. aNewHR will endeavor to curate what only provokes new thinking when it comes to the Future of Work. Here are this week’s picks:

  1. What practice mandated by remote-work setups is most likely to stick around after work returns to offices? (Protocol article with contribution from Karen Jaw-Madson)
  2. Five (Positive) Predictions About How Coronavirus Will Change The Future Of Work, from Forbes
  3. Use the COVID-19 crisis to train the workforce of the future via The Hill

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 6

April 3, 2020 by Karen Jaw-Madson

aNewHR curates the most thought-provoking recent articles about the Future of Work

  1. Mercer Global Talent Trends 2020: Win With Empathy
  2. Reevaluating the Conversation on Automation and the Future of Work via Georgetown Public Policy Review
  3. There’s never been a better time to build a “protean career” on Quartz at Work
  4. Redesigning, Redefining Work Videobook by Stanford’s Women’s Leadership Innovation Lab
  5. 4 Accelerated Changes to The Future Of Work Post COVID-19

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 5

March 27, 2020 by Karen Jaw-Madson Leave a Comment

aNewHR curates the most thought-provoking recent articles about the Future of Work

1. Is the Coronavirus Shaping the Future of How We Work? via NY Times

2. A Real Estate Perspective: When It Comes to the Future of Work, Private and Public Sectors Aren’t as Different as You Might Think (Propmodo)

3. The Best Tech Companies For Remote Jobs In 2020 According To Glassdoor, summarized on Forbes

4. Remote Work isn’t About the Future of Work — It’s about the Future of Living, from Thrive Global

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 4

March 20, 2020 by Karen Jaw-Madson Leave a Comment

aNewHR curates the most thought-provoking recent articles about the Future of Work

  1. The Long-Term Future of Work and Education: Three Potential Scenarios via Wall Street Journal
  2. The future of work: opportunities for a gender new deal (London School of Economics’ Centre for US Politics and Policy)
  3. Remote work: A nationwide survey challenges WFH perceptions from ZDNet
  4. Why ‘Gig Economy’ Is Out And ‘Open Talent’ Is In via Forbes
  5. The Rise Of Television, Economic Inequality And The Future Of Work, also from Forbes

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 3

March 14, 2020 by Karen Jaw-Madson Leave a Comment

aNewHR curates the most thought-provoking recent articles about the Future of Work

  1. International Women’s Day: Tech VIPs on how to thrive in the digital world
  2. To thrive in the future, you need to embrace the concept of lifelong learning
  3. Is coworking (really) the future of work? 
  4. Remote work is the next diversity frontier
  5. Chief People Officers: Are They Ready for the Future of Work?
  6. The Future of Work is based on assumptions we really need to challenge

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

SHOEMAKER’S CHILDREN NO MORE: CHANGING HR’S CULTURE

March 9, 2020 by Karen Jaw-Madson

Image by Momentmal from Pixabay 

When an organization needs culture change, sometimes HR is charged to lead—or worse, it’s frozen out all together. Both circumstances (and everything in between) are fraught with pitfalls, and it’s hard to figure out the starting point. Regardless of the scenario and contrary to most, culture change must start at home, within HR. This is especially the case if the function wants to play any meaningful role, lead or otherwise, in the life of the organization. For whatever we in HR do, we must do so from a place of strength, one where our collective capabilities are both evident and demonstrated. After all, what credibility or voice comes with a broken, dysfunctional, and divided HR? 

Culture change eventually needs to spread throughout the organization and will take time to get there. A large initiative as part of an organization-wide effort can be taken, but it may also begin small, even within a single team. Consider HR the pilot, if you will, or perhaps the experiential lab where strategies, ideas, and approaches may be developed and tested in a learning environment while honing people’s culture-building skills. There are so many targets where HR can start:

  • a miniaturized version of what needs to happen company-wide
  • intra-/inter-departmental trust, communication and/or collaboration
  • HR employee engagement and/or retention
  • development of HR Talent
  • re-design of any experience within the employment life cycle where HR is in charge (recruitment, onboarding, compensation and benefits, employee relations, performance management, recognition, transitions, succession planning, off-boarding, retirement, etc.) 

All that being said, the best way to determine where the smallest amount of effort will net the biggest impact (along with priorities, in order) begins with a deep dive into the current state of HR in your organization. A Culture Study will go beyond what people think they know to “what is”, uncover the complexities and the conditions that create them, and develop unprecedented levels of understanding about the experiences working with and within HR. Design of Work Experience (DOWE) begins this process and takes you all the way through designing, implementing, and sustaining a new culture.

Design of Work Experience (DOWE, pronounced [ˈdü ˈwē]) is a co-creation model, framework, and process that “partners employees with their employers to co-create customized and meaningful work experiences that set the conditions for people and business to thrive.” It provides the much needed, step-by-step “how to” for culture and employee experiences. There are 4 main components: the combination of DESIGN and CHANGE processes enabled by ENGAGEMENT and CAPABILITY throughout. 

These are arranged as a series of 5 phases, each with progressive learning loops of specific activities.

Ultimately, the model yields an in-depth understanding of the current state, a strategy for the future state, and a plan for how to get there.

All aspects that factor into how one is satisfied at work can be purposefully designed (or co-designed), including: behavior, interactions, climate, people practices, workspace, processes, etc. Unlike much of what’s out there in the world of “human resources best practices,” DOWE is not a one-size-fits-all approach. Its remarkable power comes from designing solutions out of a deep, empathetic understanding for an organization’s unique context, rendering solutions that are relevant and impactful. Nothing is “off the shelf” here. 
 
Everyone involved can benefit from this. When engaged in great experiences they help create, employees are bound to find meaning in their work, leading to more productivity and higher performance. This in turn translates to business success. 

So when it comes to deciding whether HR needs a culture change, think about whether the function has met its full potential with energized, engaged, and inspired employees who take the entire organization to a higher level. If things are not at their best, there’s no question. Do something to prevent further deterioration and make it a turnaround story for the ages. Even if all is well, think about the potential left on the table in the absence of a culture initiative to provide that extra boost. 

In the midst of whatever else is going on in the greater organization, now might be the chance to do something about HR’s culture. Should enough change take hold, people will pay attention and look to HR as the example or beacon for everyone else. Maybe then we will no longer be the shoemaker’s children, for we are finally taking care of ourselves before everyone else.

Learn more about Design of Work Experience (DOWE) in Culture Your Culture: Innovating Experiences @Workor visit www.designofworkexperience.com.

This article was previously published in HR Strategy & Planning Excellence Magazine

Learn more about Karen Jaw-Madson

Filed Under: Company Culture, Future of HR, Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 2

March 9, 2020 by Karen Jaw-Madson

aNewHR curates the most thought-provoking recent articles about the Future of Work

  1. How coronavirus may accelerate the future of work (via ZDNet)
  2. Strategies For The Future Of Work And Engaging Employees With Disabilities (hint: Relational Intelligence!) via Forbes
  3. Why 2020 marks the era of the ‘for all’ leader via Fortune
  4. Discussion Paper: The Future of Work: Challenges for Job Creation Due to Global Demographic Change and Automation
  5. Editorial: Beyond technological unemployment: the future of work

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

FUTURE FRIDAY DISPATCH NO. 1

March 3, 2020 by Karen Jaw-Madson

aNewHR curates the most thought-provoking recent articles about the Future of Work

  1. The New York Times Magazine dedicated this issue to The Future of Work
  2. People Matters blog posted Workplace 2030: How the Future of Work Will Look Like
  3. Forbes.com published 10 Books For The Future Of Work—And An Experiment 
  4. Digital News Asia’s story, Learning for the future of work is to understand what makes us unique as humans 
  5. CDC launches future of work task force amid threat of aging workforce
  6. As seen on Singularity Hub: For a Bright Future of Work, We Must Get Better at Collaborating With Machines (book excerpt)

Filed Under: Future Friday, Future of Work, Karen Jaw-Madson

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